Make an Appointment

Make the most of your medical appointment

We want every appointment to be meaningful, focused, and centered on your needs.

During your medical appointment, your provider and care team will focus on 1-2 priorities that are most important to you and work with you on a care plan. This helps your provider give each concern the time and attention it deserves. If you have several concerns to discuss, your care team may schedule additional future appointments for you, so each concern receives thoughtful, high-quality care.

How to prepare before your medical appointment

• Think about your top 1-2 health concerns to share with your care team.

• Write down questions you want to ask.

• Bring a list of new medications or medications you need to refill.

Types of Visits:

• Well Visits (preventive care): These visits are with your primary care provider (PCP) to help you stay healthy. They include health screenings and vaccines. If you have other concerns, your care team may schedule you a follow-up appointment.

• Chronic Care Visits (ongoing care): Regular visits with your primary care provider (PCP) help you manage your ongoing health conditions. Bring your 1-2 most important questions or concerns to each visit.

• Injury/Illness Visits (same day care): These visits will be with any available provider to address one new urgent health concern.

What to expect after your appointment

After your appointment, your care team or the front desk staff can schedule your next appointment(s).

Timelines for follow-up:

• Prescription refills take up to 3 business days

• Referral requests take 2-4 business days

• Paperwork (medical leave, doctor's letter, etc.) take up to 1 week for providers to complete

• Non-urgent lab results are ready within 2 weeks

• Non-urgent imaging results (X-rays, CT scans, ultrasounds) are ready 1 week after your imaging appointment