How do I pay my bill?

Learn more about patient billing and how to pay your bill on our Patient Billing section

When should I arrive for my appointment?

Please arrive 15 minutes before your scheduled appointment, 30 minutes if it is our first appointment.

What if I am late for my appointment? 

If you are late, we may need to reschedule or may not be able to complete all the services scheduled for your appointment. If you are going to miss your appointment, please give us one day's notice so that we can reschedule.

How do I get my medication prescription refilled? 

At a Neighborcare Health pharmacy: To have your prescription refilled at a Neighborcare Health pharmacy, please call the pharmacy directly: 45th Street, Columbia City, Meridian, Pike Place Market or Rainier Beach. The pharmacy will send a refill request to Neighborcare Health's provider team. 

At an outside pharmacy: For all prescriptions filled outside of Neighborcare, please contact your outside pharmacy and the pharmacy will send a refill request to Neighborcare Health's provider team.  

For all refill requests: Please allow up to three business days for your prescription to be refilled. Refill requests are managed during normal clinic business hours. Please plan ahead to make sure you to not run out of medication.