As a patient of Neighborcare Health, you have a right to the following:

Care and service:

  • With privacy and confidentiality. Please read our Notice of Privacy Practices
  • That respects your beliefs and values
  • In a safe, secure, comfortable and clean environment

Information about:

  • Our services and providers.
  • Your health and proposed treatments.
  • How to provide positive and negative comments about your care.
  • Participate in decisions about your health care treatments and procedures.
  • Language assistance services.

Neighborcare Health does not discriminate against any person on the basis of race, color, national origin, creed, religion, sex, gender identity or expression, age, citizenship, past or present military service, marital status, sexual orientation, political ideology, or physical, mental or sensory disability, or any other factor that the law protects.

As a patient of Neighborcare Health, you have a responsibility to:

  • Provide complete information about your health history and current health.
  • Participate in decisions about your health care treatments and procedures.
  • Follow the treatment plan developed with your provider or inform your provider if you cannot follow through.
  • Treat Neighborcare Health staff, patients and property respectfully.
  • Make and keep appointments and notify the clinic if you are going to be late or need to cancel an appointment.
  • Pay the bills and fees for the health care services provided to you.

Please note, this health center received HHS funding and has federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.