Your health is important to us

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The coronavirus (COVID-19) pandemic is having a big impact on our local community, and the world. Our hearts go out to everyone who has been affected. During the governor’s stay at home order, our health care teams are still available to help you with concerns about COVID-19 and other health care needs.

To help protect our patients, staff and community, we are making temporary changes to how we provide care. Most appointments will happen by phone rather than in a clinic. We can take care of many routine and more immediate needs by phone.

Based on your situation, your health care team will determine if you need to be seen in-person. Interpretation services are available for phone and in-person appointments.Thank you for your patience and understanding during this unusual time.

Learn more about temporary changes to services

What to do if you have COVID-19 symptoms

If you have COVID-19, cold or flu symptoms, OR you are concerned you may have been exposed to COVID-19, please call your clinic first. Find a clinic. Please do not walk in to a clinic. 

You can also use this online screening tool for tips on what to do if you have symptoms or concerns.

If you are experiencing a life-threatening emergency, call 9-1-1.

Symptoms include:

  • Cough
  • Fever over 100.4 
  • Shortness of breath

What to do if you have a dental emergency

If you need urgent or emergency dental care, call your clinic to schedule a phone consultation with a dentist BEFORE coming to a clinic. Please do not walk into a clinic.

Limiting visitors in clinics

We ask that only parents/guardians, family members, or friends, that need to be with the patient, come to the clinic with the patient for their in-person appointment. Any visitors with cold or flu symptoms or who have been potentially exposed to COVID-19, should wait in their car, outside and away from the clinic entrance, or at home for their friend or family member. 

To schedule an appointment

If you need care for any reason, please call a clinic first (find a clinic). Please do not walk into the clinic. Interpretation services are available by phone and in person. We are still welcoming new patients during this time.

If you are having a medical emergency, call 9-1-1.

COVID-19 testing

We are providing limited COVID-19 testing outdoor in tents at a few sites. Testing is for Neighborcare Health patients by appointment only. Please call your clinic (find a clinic) to make a phone appointment with a medical provider first. Please do not walk into a clinic.

Based on guidance from the Washington State Department of Health and your situation, the medical provider will determine if you should get tested and/or be seen in-person for an evaluation.

If you are currently not a Neighborcare patient, we are accepting new patients. Call a clinic

Get up-to-date information

Social distancing is the most important thing we can do to fight this pandemic. Please do your part!

  • Stay at home and avoid all non-essential contact with others.
  • Limit trips for groceries, gas and other essentials.
  • If you must go out, stay at least 6 feet away from others at all times.

To get the latest information on cases, what to do if you suspect you have COVID-19, and common questions about COVID-19 in multiple languages:

How to protect yourself and others from the coronavirus (COVID-19)

  • Regularly wash your hands with soap and water for at least 20 seconds, especially after using the bathroom and before preparing or eating food. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Stay away from people who are sick.
  • If you are sick, cover your cough and sneeze with a tissue or the inside of your arm.
  • If you are sick, stay home, and separate yourself from other members of your household. 
  • Clean and disinfect frequently touched surfaces, such as door knobs and sink faucets.
  • Practice social distancing: stay home when possible, stay 6 feet away from others if you have to go out in public (grocery shopping, other essential trips)

We're in Your Neighborhood

With nearly 30 neighborhood medical, dental and school-based clinics in Seattle and on Vashon, we're here for you.

Find a Clinic

Call 206-548-5710 to Make an Appointment Today