Your health is important to us

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Our hearts go out to everyone who has been affected by the COVID-19 pandemic. During the governor’s extended stay at home order, our health care teams are still available to help you with concerns about COVID-19 and other health care needs.

We can take care of many routine and more immediate needs by phone. Based on your situation, your health care team will determine if you need to be seen in-person. Please note that many clinic hours have temporarily changed and some are temporarily closed.  

Don't wait for care. Learn how we can help.

What to do if you have COVID-19 symptoms

If you have COVID-19, cold or flu symptoms--such as cough, body aches, chills, sore throat, fever, or shortness of breath-- OR you are concerned you may have been exposed to COVID-19, please call your clinic first. Find a clinic. Please do not walk in to a clinic. 

If you are having a life-threatening emergency, call 9-1-1.

COVID-19 testing and antibody testing

COVID-19 testing is available at outdoor tents at our Meridian, Rainier Beach, High Point and Vashon clinics, for anyone with symptoms. Please call a medical clinic to make an appointment. 

For antibody testing, please call a medical clinic to make a phone appointment with a medical provider who will discuss options and determine what COVID testing, if any, is most appropriate based on your situation.  

Visiting a clinic--patients and visitors

Please bring only parents/guardians, family members, or friends, that need to be with the patient to an in-person appointment. All patients and visitors will be screened for COVID-19 symptoms and fever. All patients and visitors should wear a face covering in a clinic. 

Emergency dental care

If you need urgent or emergency dental care, call a dental clinic to schedule a phone consultation with a dentist BEFORE coming to a clinic. Please do not walk into a clinic. You do not need to be a Neighborcare Health patient.

Read about our phased reopening of routine and preventive dental care.

To schedule an appointment

If you need care for any reason, please call a clinic first (find a clinic). Most appointments will be by phone. Interpretation services are available by phone and in person. We are welcoming new patients during this time.

If you are having a medical emergency, call 9-1-1.

Get up-to-date information on COVID-19

Social distancing is the most important thing we can do to fight this pandemic. Please do your part!

Safety reminders

  • Regularly wash your hands with soap and water for at least 20 seconds at home, at work or when you return from a trip outside your home, or use sanitizer.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Stay away from people who are sick.
  • If you are sick, cover your cough and sneeze with a tissue or the inside of your arm.
  • If you are sick, stay home and separate yourself from other members of your household. If you have trouble separating yourself from others in your household, Public Health—Seattle & King County can help. See their website.
  • Clean and disinfect frequently touched surfaces, such as door knobs and sink faucets.
  • Practice social distancing: stay home when possible, stay 6 feet away from others and cover your mouth and nose with a cloth mask or other face covering if you have to go out in public (grocery shopping, health care appointment, other essential trips).

Community Resources

See this extensive list of resources posted by the City of Seattle for info on food, rent, utility assistance, worker support and more. Also see these resources from United Way of King County

To get the latest information on cases, what to do if you suspect you have COVID-19, and common questions about COVID-19 in multiple languages:

We're in Your Neighborhood

With nearly 30 neighborhood medical, dental and school-based clinics in Seattle and on Vashon, we're here for you.

Find a Clinic

Call 206-548-5710 to Make an Appointment Today