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Patient Information

Interpreter Services

Patients speaking more than 45 different languages and dialects visit our clinics. We have interpreters and other staff members at our clinic sites who speak Somali, Spanish, Vietnamese and many other languages. When needed, we also provide interpretation services in other languages through a contracted agency.

Fees and Insurance

We believe that quality health care should be available to everyone. No one is denied services due to ability to pay. We accept Washington Apple Health (Medicaid), Medicare, and most types of health insurance. Proof of insurance or payment is expected at the time of service, including co-pays.

We ask uninsured patients to meet with an eligibility specialist to determine if they are eligible for public insurance or a sliding fee discount. If you are uninsured and choose not to apply for public insurance or the sliding fee discount, we ask for a deposit to cover the initial cost of your care. 


  • $80 for medical
  • $90 for dental
  • $5 discount if deposit paid at the time of your appointment. 
If you qualify for the sliding fee discount program, the fees start at:
  • $20 for a medical appointment
  • $45 for a dental appointment
  • $5 discount if fee paid at time of your appointment 

Neighborcare Health patients are billed directly by LabCorp for any lab tests and services. Patients are responsible for paying LabCorp directly. Neighborcare Health informs LabCorp if a patient is eligible for the sliding fee discount and they apply their discount.

Patient Rights & Responsibilities

As a patient of Neighborcare Health, you have a right to the following.

Care and service:

  • With privacy and confidentiality 
  • That respects your beliefs and values
  • In a safe, secure, comfortable and clean environment

Please read our Notice of Privacy Practices

Information About:

  • Our services and providers,
  • Your health and proposed treatments,
  • How to provide positive and negative comments about your care.
  • Participate in decisions about your health care treatments and procedures.
  • Language assistance services.

As a patient of Neighborcare Health, you have a responsibility to:

  • Provide complete information about your health history and current health.
  • Participate in decisions about your health care treatments and procedures.
  • Follow the treatment plan developed with your provider or inform your provider if you cannot follow through.
  • Treat Neighborcare Health staff, patients and property respectfully.
  • Make and keep appointments and notify the clinic if you are going to be late or need to cancel an appointment.
  • Pay the bills and fees for the health care services provided to you.

Please note, this health center received HHS funding and has federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.